Microsoft Dynamics 365 is an intelligent connected cloud platform
Microsoft Dynamics 365 is the next generation in Business Management Technology. Powered by the cloud, it is a flexible suite of Business Applications which bring together CRM, ERP and Business Intelligence, to deliver end-to-end smoother and more controlled operations, better growth potential and reduced running costs. Intelligent, adaptable, integrated and at the cutting edge of technology, Dynamics 365 is designed to break down silos in organisations, helping them to unify strategies across Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation, Talent, Retail and more. Bringing enhanced visibility and the ability to streamline key processes, Dynamics 365 allows organisations to improve their productivity, relationships and processes through digital transformation.
Business Intelligence & Reporting
Power BI turns analytics into action. Built on an engine capable of mining data from multiple sources, Power BI has the functionality to simplify the data streams of even the most complex operations. Beyond gathering and crunching the raw numbers, it offers some of the best visualisation tools available, prioritising clarity and insight. From ad hoc real time updates to crafting in-depth, professional looking reports, Power BI makes Big Data intelligence accessible to everyone in your organisation, with simple scalability and in-built security and governance to ensure compliance and integrity.
Dynamics 365 for Sales
For the modern sales team, customer engagement is everything. Drawing together a handy selection of CRM tools into one app, Dynamics 365 for Sales helps organisations take an intelligence-led approach to building better relationships with their customers. Providing insight from every stage of the customer journey, Dynamics 365 for Sales allows your sales team to optimise sales processes for higher conversions through a combination of automation, streamlining and carefully targeted marketing. It helps to reduce acquisition costs and improve retention rates, while providing a more complete picture of your target markets by drawing in data from media, social media, events and more.
Dynamics 365 for Customer Service
For modern customer-facing operations, service has become a critical point of competitive difference. With growth in digital sales channels multiplying consumer choice, and brand reputation increasingly relying on online reviews or social media recommendations, service has become a key battleground where customer loyalty is won or lost. Dynamics 365 for Customer Service provides your teams with everything they need to exceed expectations. Data and AI tools are deployed to help agents personalise responses, speed up decision making and resolve as many queries as possible first time. Dynamics 365 for Customer Service is also compatible with all communications channels so you can deal with customers however they prefer.
Dynamics 365 for Field Service
When providing service to your customers means getting out and meeting them face-to-face, the logistical challenges can be significant. From service engineers to community nurses to delivery drivers, getting the right people to the right place on time is critical. Dynamics 365 for Field Service brings mobile workforce management right up to date with a cloud-based solution that gives everyone shared visibility and control. A simple drag-and-drop interface makes adding or altering appointments straightforward even for staff logged in on a smartphone, while auto-scheduling features help to avoid double bookings and make sure repeat appointments are confirmed. Integration with self-service portals, troubleshooting engines and help desk platforms aid diagnostics so site visits are only booked when necessary.
Dynamics 365 for Finance & Operations
At its heart, ERP is about integrating core processes for smarter, streamlined control. Dynamics 365 for Finance & Operations combines traditional ERP functionality with the flexibility and scalability of the cloud. By unifying finance, planning, inventory, warehousing and transportation, Dynamics 365 for Finance & Operations empowers organisations to optimise production and supply chain management. Using analytics, automation and clear financial insight at every step, it is adaptable enough to help everyone from Fortune 500 enterprises to SMEs drive down costs and increase output.
Technology that reduces costs to enable your business growth.
Connect With Clients
Create and prioritise opportunities, leads to make lasting client relationships.
Do Business Anywhere
Build a mobile team that can work wherever they are on the device of their choice.
Safeguard Your Business
Keep your data protected and be prepared for the unexpected, so you know your business never misses a beat.