Our Managed Service Philosophy

 

Calitech Solutions is a Microsoft Partners that provides unparalleled levels of support to our customers. Our Managed Service Philosophy is first and most importantly 'client centric'. Our mission is to ensure the seamless running of your Dynamics Environments and to rapidly and professionally resolve any incidents you have regardless of their severity.

 

We offer a variety of support programs and can help you whether you are an existing Calitech Solution's customer or not. Contact us today and we'll be delighted to discuss your requirements and assist you.

At Calitech Solutions we put our customers at the centre.

Our Managed Service could help you visualise your data

Ensure Your Dynamics 365 System Is Always Fit for Purpose with our "System Maintenance & Optimisation" Managed Service

 

The latest generation of Microsoft Dynamics 365 products are cloud based solutions that benefit from regular Microsoft updates, including two major yearly releases with new features, functions and bug fixes to continually enhance the user experience.

Make sure your Dynamics 365 system continues to function as desired, in a seamless way, through these regular updates with Calitech Solutions. Our System Maintenance & Optimisation Service ensures that your system (including interfaces, specific configurations and data) will continue to work in the new release. We also provide a Service Delivery Manager to help you get the best from your system, as well as training if the new application functionality changes the way you work. So you can benefit from the latest technology Microsoft have to offer, with no risk or interruption to your day to day operations.

 


Training That Ensures Your Team is Up and Running Quickly

 

Our training programs offers a range Dynamics 365, Power BI and Power App courses that would your team functioning quickly. We don't just show you how to specific tasks, we supplement this our courses with best practices, guidelines and examples based on our many years of experience across a variety of systems and industries.

 

Whether you are an existing Calitech Solution's customer or not. Contact us today and we'll be delighted to discuss your requirements and assist you.

Using PowerBi we'll get your team digital in no team

Our Managed Services are there for you when you need it.

Implementation

 

As a nationally recognised Microsoft Dynamics partner serving mid-market organisations, Calitech Solutions is uniquely positioned to advise, deliver and maintain solutions that align people, processes and technology. At Calitech Solutions, we excel at solving business and software issues and properly executing implementations. We believe true results in the world of CRM and ERP solutions are achieved only through a mix of technological expertise and a complete dedication to our clients’ success. We combine deep industry knowledge, technical talent, and superior delivery capabilities to ensure your Microsoft Dynamics software implementation is smooth sailing.


Support

 

Gaining the maximum benefit from your investment in Microsoft Dynamics means understanding each Microsoft release. Our support team have insight into your system: what it serves to accomplish for your business, it’s mission critical integration points and other dependent applications. This knowledge translates in fast incident resolution, proactive monitoring to prevent incidents underpinned by SLA bound updates to inform on progress.

Reliable support services


Let us schedule your software updates for optimal performance everytime.

Upgrade

 

As SaaS technologies become more pervasive and ingrained into the Dynamics stack, product release cycles become ever more frequent. We pride ourselves on being ready to advise as to how these releases and functionality upgrades impact your operation. Our account management team will alert you to new functionality and product improvements which you may benefit from.


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